Telephony - VoIP (Voice
over Internet Protocol)
You may have heard
the hype, but what exactly are the benefits of VoIP to you as an Enterprise or Small Business
manager? First, VoIP provides high-quality and versatile voice communications, and most VoIP
users experience immediate savings on their phone bills. VoIP allows you to consolidate your
telephone and data service onto a single platform. Our hosted solutions are reliable and redundant,
achieving over 99.9% uptimes. Integrate your offices, branches, call centers, road warriors,
or home-based employees (anywhere in the world) into one seamless, secure network. IP has spawned
a multitude of productivity-enhancing voice features and services, resulting in increases in employee
efficiency. Management gets easier too: setting up new employees or managing moves/adds/changes
can be done with a few clicks of a button or if you are using Equinox managed services, you may
opt for an e-mail or phone call.
As a business manager you undoubtedly understand
the importance of maximizing productivity and flexibility, while minimizing costs. Whether employees are
in the office, working remotely, or out of town meeting with a client, they need to stay connected at all
times. Easy, all-in-one access to case files, e-mails, voicemails, and other work documents is a must. VoIP,
Unified messaging and other hosted data services allow for portability and integration of your voice and data
making it available whenever and wherever you need it. Equinox keeps you competitive with up to date technology
in an ever-changing business environment. Contact us today!
Solutions for Business
Corporation’s eVoice features a full suite of business VoIP and other IP
applications to help growing companies with their business communications needs.
Whether a business customer’s priority is to realize the economic advantages or
the productivity advantages, both are available through enhanced IP
Communications services; Equinox has the solution. Our products and services
Hosted IP PBX Services™--
A feature-rich set of
hosted IP PBX services that delivers VoIP cost and productivity benefits
including a bundle of unified communications features without the risk of
obsolescence and heavy investment in capital equipment.
versatile and cost-effective PBX integration/trunk replacement service that
delivers the benefits of VoIP while retaining existing traditional or IP PBX/Key
systems and internet connections for both voice and data.
BroadWorks VoIP applications provide a cohesive set of communications features
aimed at specific market needs. Included are media based features such as
voicemail, auto attendant, and personal calling features like, selective call
forwarding , simultaneous ring, click-to-dial, just to name a few. Also included
are simplified tools for the remote management of your telephony platform. A new
one-touch cellular transfer feature launches soon, check it out on this
BroadWorks features video.
Record™-- SmartRecord IP is a hosted voice over IP call
recording application. Its white-labeled and multitenant architecture offers geographic redundancy and infinite scalability,
the solution offers network operators the ability to offer call recording directly from the switch, rather than as an
afterthought. SmartRecord IP also makes all recordings available on the Internet through the use of a user-friendly
point-and-click Web interface. eVoice
SmartRecord IP Training Demo
Messaging -- One device to
manage all of their communications needs. Unified Communications smoothes
information flows, enables employees to more easily collaborate with each other
and be more productive, and is a big step towards ensuring that no message, no
matter how it enters your company, gets lost or overlooked.
IP Fax -- A cost-effective unified communications service that
allows users to view inbound facsimile transmissions conveniently and privately
Office in a Box™-- The Sutus BC200 is an all-in-one appliance
that can handle all your businesses IT needs while reducing your monthly
reoccurring telephone line costs by up to 50%.
-- An integral part of
every eVoice solution is Business
Continuity and Disaster Recovery at no additional cost. Business Continuity and
Disaster Recovery ensures Operations and Telecommunications services are
maintained during any outage from a simple power failure due to disastrous
incidents such as catastrophic building failures, natural disasters, or network